no company logocircle

Case Studies

How Rotherham Council built workforce resilience and wellbeing within its response team

How Rotherham Council built workforce resilience and wellbeing within its response team

Date: 5 August 2022

Rothercare, which is part of Rotherham Council, recently brought in TSA to deliver challenging calls training to bolster skills within its team of 36 staff. On an average day the service can deal with up to 1,200 calls while its mobile responders typically deal with more than 20 emergency call

How transforming workforce helped local authority deliver an outcomes-focused digital TEC service

How transforming workforce helped local authority deliver an outcomes-focused digital TEC service

Date: 19 May 2022

Haringey is a vibrant community of more than 250,000 residents, living across 19 wards in North London. The borough has extreme contrasts, with areas in the west among the most prosperous in the UK and others in the east among the most deprived. The council’s vision is a Haringey where strong

Careline Support

Careline Support

Date: 18 May 2022

Careline Support – part of Churchill Retirement Living’s Millstream Management Services business – provides monitoring services to 192 retirement developments and more than 6000 residents. The service was launched in September 2020 to bring Millstream’s call monitoring in-house and created a more

Page 1 of 1 (3 results)

Testimonials