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Salary: £21,965 pro rata per Annum
Hours: Full time 35 Hours per week to cover 24 hours shift pattern - Evenings, weekends and nights
Application closing date: 7 March 2021
PA Housing is an award-winning provider of affordable, quality homes, but our business is about more than property – it’s about people. We aim to put our residents at the centre of everything we do and offer first class services to all.
We currently have an opportunity for a Service 24 Advisor to join our dedicated team in the Midlands. This is a challenging role, which requires first class communication skills. Customer welfare is key in everything we do, and customers are always at the forefront of our thinking. You will work as part of the Service 24 Call Centre Team helping to support our customers when they call in, on our emergency care line system or general repairs and maintenance enquires.
Key Tasks and Responsibilities:
Skills to set you apart:
Here are a few more skills we are looking for. Don’t worry if you don’t tick every box. It’s important for us to support you in your role and help you to develop along the way.
Do you care about the same things we do?
We have three values we work by. When we meet, we’ll need you to show us how they are important to you too.
We always do the right thing: We offer the best quality service that we can.
We’re there when you need us: We listen and act ensuring we deliver on our promises.
We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes.
What we have to offer:
We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to peoples lives every day.
In return, we reward our staff for their dedication by offering competitive salaries and an excellent range of employee benefits including:
As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates.
NO AGENCIES: We know where you are so we will contact you if we need your support.
Location: Theale/Home working
Salary: £18,000 - £24,000 dependent on experience
Hours: 37.5 hours per week. Monday - Friday 8..am - 4.00pm or 9.00am - 5.00pm
Application closing date: 28 February 2021
NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling.
We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Our Assistive Technology Assessor Installer are a pivotal part of the success of the service we provide.
What we look for in an Assistive Technology Assessor/Installer
The post holder will be responsible for completing person centered, strength and outcomes based assessments for people who have been referred to the Technology Enabled Care Service. This will be done with professional support and supervision from an Occupational Therapist. You will also deliver, collect, install and demonstrate, repair and maintain care technology equipment, including telecare. This will be done in people's own homes across the county, travelling by driving a commercial vehicle.
You will support people of all ages to maintain their health and wellbeing, including those people who are leaving hospital or to prevent the need for them to use other health and social care support. You will also be supporting unpaid carers to carry on caring for friends and family.
To apply, contact: firstname.lastname@example.org
Salary Range: £32,301 - £33,474 per annum
Work Location: 43 Beavor Lane, London, W6 9BL
Hours per week: 36
Contract type: Permanent
DBS check: Enhanced Checks
Driving Licence: Full Clean Driving Licence (must be able to drive manual vehicle)
Closing date: 28 February 2021
Interview date: 8 March 2021
Contact details for an informal discussion: Sharon Short, Careline Manager on 07824498716 or via email on SHARON.SHORT@LBHF.GOV.UK
Hammersmith and Fulham is a diverse borough and our vision is to be the best council. Our priorities are: Doing things with residents, not to them, building shared prosperity, creating a compassionate council, taking pride in Hammersmith & Fulham and being ruthlessly financially efficient. Careline provides 24/7 emergency monitoring, visiting, installation and Telecare services for approximately 2700 residents in the community, many of whom are vulnerable and elderly.
This enables Residents to maintain their independence and provides reassurance to both customers and their family and carers. We also provide a No Reply service to commissioned home care providers.
Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.
We are currently looking to recruit an experienced Careline Monitoring and Response Officer to join our dedicated team to deliver a high-quality service that promotes the dignity and well-being of our Residents and achieve best practice to deliver the councils vision. The position is for a weekday (Monday to Friday) Duty Careline officer. It is essential that you have a flexible approach to working arrangements as you will be required to work 4 out 8 bank holidays.
To be successful in this role you will need the ability to communicate effectively with a wide range of people, sometimes under difficult circumstances and respond under pressure, and the ability to handle crisis situations calmly, quickly and logically, is essential. Good IT and administration skills and customer service are essential.
Experience of working with Adult Social Care agencies, lone working and installation of telecare alarms/equipment is desirable.
Click here to view the role profile.
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.
We are fair:
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.
We are caring:
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
We are collaborators:
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
We are driven:
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.
Recruiting for Attitude:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.
You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes.
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.
Coordinating with others:
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.
You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills.
Judgement and decision making:
You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement.
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.
You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives.
The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation.
Role Specific Qualifications:
• Good standard of general education
• Excellent standard of verbal and numerical reasoning
• Excellent written communication (precise / concise / relevant)
• Clean Full Driving Licence (must be able to drive manual vehicle)
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
Application Closing Date: 19/03/2021
Location: Central England
Salary: Discuss during interview
Other Benefits: Employee Assistance Programme through EIC, Life Assurance Cover, Staff Sales, Eyecare Vouchers (VDU), Flu Vaccination, Healthcare Cashplan, Hotel and Car hiring discounts
We are looking for a self-driven and highly motivated Business Development Manager based in central region of England to join our ever-expanding Sales division.
Reporting to the National Sales Manager, we are looking for a seasoned B2B sales professional with experience in Assisted Living & Healthcare and/or a related market such as Fire, Security, Door Entry, Telecoms, WiFi. The role requires management of a geographical region in line with an agreed business plan, seeking and developing new business whilst retaining existing in order to meet/exceed the set monetary and business related targets.
• To develop new & retain existing business across the Assisted Living sector engaging with customers, end users, specifiers, main contractors and the approved Installer network
• To provide concise sales and forecast data which should identify (but not be limited to) volumes, phasing, expectation, market trends, opportunities and threats providing total regional visibility
• To think and act commercially, understand, influence, add significant value and be capable of operating at all levels within customer/partner organisation
• To engage with all stakeholders in the region to ensure complete satisfaction with the company’s products and partnership arrangements.
• To create & deliver presentations, perform & document surveys and prepare specifications for tenders and quotations including the marking up of drawings
• Always abide by the Legrand Core Values and Code of Ethics and strive to meet and exceed the Group’s Corporate Social Responsibility (CSR) commitments
• Abide by Legrand Core Values and Code of Ethics and strive to meet and exceed the Group’s Corporate Social Responsibility (CSR) commitments
Job Competencies/Key Skills:
Product/industry knowledge in Assisted living, Sheltered Housing, Warden Call, or a related market such as Fire, Security, Door Entry, Telecoms, WiFi.
• Sales professional with a proven record
• Excellent customer service/relationship skills.
• Ability to assimilate mentoring/management & adopt change
• Excellent presentation skills
• Ability to negotiate effectively
• Well organised and able to prioritise and multi task
• Self-motivated and capable of dealing with fast moving and varied events which are demanding. l Business Development Manager (Central Region) AL & HC (Assisted Living & Healthcare) Division
• Excellent time management and project management skills.
• Well developed communication and interpersonal skills and able to deal with people at all levels both in and outside the business. • Computer & social media literate
• Ideally located in M62 corridor however the Central region runs from North Yorkshire to Staffordshire across the whole of Northern England & Wales
• Reporting to: Stuart Carroll, National Sales Manager
• Hours: Monday to Friday, 09:00 – 17:00 Hrs (These hours outline the minimum requirement however; additional overtime hours may to be required to fulfil the needs of the role)
• Base Location: Home/Field
• Type of role: permanent – subject to 6 months probationary period
• Salary: discuss during interview
• Group Personal Pension Plan: up to 5% employer contribution available from start day
• Holidays: 25 days/year • Competitive salary & benefits package • Company vehicle, home office equipment
• Other Benefits: Employee Assistance Programme through EIC, Life Assurance Cover, Staff Sales, Eyecare Vouchers (VDU), Flu Vaccination, Healthcare Cashplan, Hotel and Car hiring discounts
Applications by CV and covering letter to: National Sales Manager Stuart Carroll email@example.com
Closing Date: Friday 19th March 2021
Legrand UK is committed to Equal Opportunities and Diversity.
Date posted: 10/02/2021
Application closing date: 28/02/2021
Location: Calderdale, West Yorkshire
Salary: £21,547 - £25,348
Package: Generous benefits package
Job category/type: Technical Technical
Calling all installation heroes…
Not all heroes wear capes, they currently wear PPE.
Whilst the world around us seems to be changing on a daily basis so are the ways in which our organisation continues to adapt to this new challenge. In these uncertain times, more and more customers are valuing our service which is why we are hiring to assess, programme and install Lifeline & Telecare equipment.
The installation team travel throughout the West Yorkshire area to customer's homes. Therefore living in the West Yorkshire area and having a full driving licence with access to your own vehicle is essential. The service operates Monday to Friday with occasional Saturdays.
This is not your average installation job. This is a front line role with big responsibility. If this doesn’t faze you and are seeking a role with a real social purpose, we want to talk to you.
You might not have experience in a similar position but that is not essential. What is important to us is your attitude, behaviour and commitment to delivering a service that is our customer’s lifeline.
We value these things in our people
The following three things are typical duties in our team
About Progress Lifeline
Progress Lifeline has been delivering personal alarm and telecare services for over 28 years. We are committed to helping people to maintain their independent in their homes by offering telecare solutions and a 24/7 response service which gives customers and their families peace of mind. We are part of Progress Housing Group, an organisation which delivers housing and related services, including owning and managing nearly 11,000 homes.
To read more about this opportunity, please click here to view the job description and person specification.
Closing date for applications: midnight Sunday 28th February 2021