Industry Jobs listing

If you have a position in the TEC sector that needs advertising please get in touch with us. We can list your vacancy on our web site and push it out on social media. This is a free service for TSA members only.

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Team Manager, Technology Enabled Care & Sensory Services
Prevention & Early Intervention Team

Location: St. Ives, Cambridgeshire

Salary: £43,597 - £46,875

Application Closing Date: 25/06/2021

Interview Date: 02/07/2021 via Microsoft Teams

An exciting opportunity has arisen within the Prevention and Early Intervention Services as we are looking for a Team Manager for our pioneering and expanding Technology Enabled Care (TEC) and Sensory Services.

Cambridgeshire work on a TEC first approach looking at what technology can be used to help meet people’s outcomes. TECS provides a range of electronic, technological devices to support people and their carers to manage risks and enhance their independence. In October 2020 TECS launched as a new lifeline service which has seen rapid growth since its launch. Our Sensory services work with Adults over 18 and children who are blind, deaf, hard of hearing, registered severely sight impaired, sight impaired or experiencing vision loss. The provide rehabilitation, training and equipment to support people to remain independent.

You will be well supported by your colleagues and managers and will be part of the exciting changes currently happening within Adult Social Care. We are looking for a candidate with strong leadership skills and a passion for working with vulnerable people whilst holding systemic theory and practice central to your exemplary social care skills.

This senior position requires a highly motivated and innovative individual with a proven track record of delivery.

Successful candidates will have:

• The ability to build and maintain effective relationships with colleagues in partner organisations is an essential requirement for this position.
• The ability to demonstrate drive and determination to ensure our vision, aims and business objectives are comprehensively delivered on time & on budget.
• The ability to offer value for money services that do not compromise on quality or achievement of identified outcomes.

The role will be primarily based at Amundsen House, St Ives. The salary offered will be at P3, SCPs 9 to 12 (£43,597 – £46,875).

The role benefits from a large range of rewards and benefits such as:

• 28 days annual leave entitlement plus bank holidays
• Membership of the Local Government Pension Scheme
• Flexible and agile working patterns that will achieve a successful work and life balance
• Ongoing continued professional development

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.

For an informal discussion about the post, please contact: Service Manager, Grace Clark on 07770934679 or graceE.clark@cambridgeshire.gov.uk.

If you experience any technical difficulties or have any queries whilst completing your application, please call LGSS on 0300 126 7777.

Before completing the criminal conviction question(s) please ensure that you read the guidance and criteria for the filtering of these convictions and cautions which can be found on the Disclosure and Barring Service website at: www.gov.uk/government/organisations/disclosure-and-barring-service

For more information and to apply, click here.

Head of Business Development

Location: Leyland, Lancashire

Salary: £50,000-£52,000

Application Closing Date: 25/06/2021

Interview date: 13/7/2021

Progress your career with a social purpose, it’s a really good feeling knowing that the work you are doing has a positive impact on people and their local communities.

Progress Housing Group is an organisation which delivers housing and related services, including owning and managing nearly 11,000 homes. We have a positive impact on people by providing high quality homes, supporting independence and creating opportunities. We help people discover and achieve their aspirations by creating opportunities, providing high quality homes and supporting greater independence.

Progress Lifeline is part of Progress Housing Group and aims to be a leading provider of technology enabled cares service with a national reputation for innovation and customer service.

Progress people are unique. They are proud to be Progress. Just like the organisation, they are:

• Friendly • Enthusiastic • Creative • Dependable • Caring • Knowledgeable

This comes across in everything we do.

An exciting opportunity has opened up for an experienced business development leader within technology enabled care services (TECS) to join the Progress Lifeline Team.

Your role will be to develop effective partnerships and strategic relationships with health, social care and potential commissioners alongside leading, motivating and developing a Business Development Team to achieve our ambitious growth targets.

You will also lead on revenue generating business opportunities to support our growth strategy for Progress Lifeline services in supported living settings.

This is an excellent opportunity for a highly motivated and enthusiastic person who is driven by the impact that growth in quality services can bring to individuals.

We are committed to helping people to stay in their own homes by offering independent living solutions and a 24/7 response service which gives over 50,000 customers and their families peace of mind.

You would be responsible for:

1. Lead and provide effective account management to result in the initiation, maintenance and development of strategic relationships in health, social care and housing, statutory, voluntary and private sectors and convert these relationships to sales.
2. Lead on the market penetration of Progress Lifeline service into the Supported Living sector, seeking out potential business opportunities in line with the business plan strategy to develop, introduce and maintain a suitable TECS offer.
3. To actively seek out opportunities emerging from digital health and telehealth and research white papers to identify emerging strategies and business opportunities for Progress Lifeline.
4. Responsibility for delivering on key performance indicators within the Progress Lifeline business plan.
5. To proactively lead the business development team on the development, growth and evolution of the portfolio services to support the business plan.

We are looking for someone who has the following skills & qualities:

1. Experience of Technology enabled care service industry and regulation including telecare, telehealth and home care
2. Experience of working with supported, independent and extra care housing, health and social care in strategic partnerships and a sound knowledge of policy and strategy in these areas
3. Experience of implementing business plan strategy into operational delivery plans
4. Experience of promoting and developing services in a TECS customer service environment

If you would like further information about the role or to find out more about Progress Lifeline, then contact Loraine Simpson, Progress Lifeline Service Director on 07801 747691.

For more information and to apply, click here.

Wellbeing Advisors - Technology Enabled Care (TEC)

"Celebrating Diversity and Inclusion for All"

Location: Leatherhead, Surrey and throughout the South East and London Regions

Application Closing Date: 10/06/2021; Midday

Salary: £20,918 - £22,447

Hours: 37 hours per week

Interview dates: Week commencing 14/06/2021

DBS check required: Yes

Benefits: View here

The Role

Mole Valley Life has an exciting opportunity for an ambitious and motivated self-starter to join our team as we are looking to recruit a TEC (Technology Enabled Care) Wellbeing Advisor to deliver a person centred approach assessment service which promotes independence and dignity offering solutions to people who may require assistance in their everyday lives.

You will be responsible for completing assessments in the service user’s home, installing equipment and signposting services.

You will need be sensitive to the needs of different customer groups and have an awareness of issues working with older persons and the vulnerable, ensuring rapid and appropriate responses for customers.

Mole Valley Life is run by Mole Valley District Council this customer facing role is key to the delivery of the service as we embark on some exciting new projects at a time of growth within our business.

The post is based in Leatherhead, although you will be required to work throughout the South East and London Regions.

About you

• Self-Motivated
• Technical minded, with a knowledge of Technology within a home environment
• Practical Skills, with an ability to use hand held electric tools
• Organisational skills
• Communication skills
• Problem solver
• Negotiating Skills
• Flexibility
• A responsible and caring attitude
• Basic IT Skills

More About Mole Valley Life

For an informal chat about the role, please contact Steve Jones on 01372 204 501. Alternatively you can contact HR.

How to apply

Apply now or email the careers inbox to submit your CV along with a supporting statement and let us know how you meet the required skills and experience of the job description and person specification. Please give the reference of the role you are applying for: Permanent WELLADTEC/001 or Fixed Term Contract WELLADFTC/001.

For more information and to apply, click here.

Doro is a global leader in telecoms for seniors and our products are sold in over 40 countries on five continents. Technology enabled care is what we do, and we have over 30 years' experience in the sector.

Client Success Manager

Location: Regional

Application Closing Date: 17/06/2021

As a Client Success Manager, you will own the commercial relationship (revenue retention and an appropriate growth expectation) across the Housing Association clients in your territory and be able to spot opportunties to add value to our clients offering. 

To be successful within this client facing role you will

• Be tech focussed with a passion for innovative products
• Have proven experience working in a client success or business development role
• Be able to generate sales growth, using excellent communication skills and influential nature
• Knowlege of using sales software, CRM's and Microsoft Office and Teams
• Enjoy using Data for reporting purposes and providing your clients with insights

Knowledge of housing associations, social care, telecare would be advantageous for this role, however being able to build partnerhips with clients is a key requirement. 

We are looking to hire 2 Client Success Managers. This will be a home based role and we are open to applicants from across the South, Midlands and North of UK.  

*Should we receive a large volume of quality candidates, we reserve the right to close the application date, sooner than advertised*

We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. Due to the nature of our work, applicants will be subject to DBS screening before appointment. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.

For more information and to apply, click here.

Contact Centre Advisor - Full Time

Location: Eastbourne, East Sussex

Application Closing Date: 20/06/2021

This is a fast paced position, where you will need to use all the skills we have trained you on, to handle the calls with the professionalism they require.

To be successful in the role of Contact Centre Advisor you will have experience:

• in a care or customer service environment
• working with Microsoft applications and be fully IT Literate 
• on the telephone and be confident to provide reassurance and an empathetic service to all our customers

This is a full time permanent position of 35 hours per week role, with a mix of split shifts from 06:00 to 14:00 and 22:00 to 06:00. You will need to be willing to work shifts over a 3 week rota, rotating across 7 days and understand the need to work weekends and Bank Holidays. 

*Should we receive a large volume of quality candidates, we reserve the right to close the application end date, sooner than advertised*

We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. Due to the nature of our work, applicants will be subject to DBS screening before appointment. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.

For more information and to apply, click here.

Contact Centre Advisor - Nights

Location: Eastbourne, East Sussex

Application Closing Date: 17/06/2021

This is a fast paced position, where you will need to use all the skills we have trained you on, to handle the calls with the professionalism they require.

To be successful in the role of Contact Centre Advisor you will have experience:

• in a care or customer service environment
• working with Microsoft applications and be fully IT Literate 
• on the telephone and be confident to provide reassurance and an empathetic service to all our customers

16 hours per week, from 22:00 to 06:00. This is a part time permanent position and you will need to be willing to work shifts over a 3 week rota, rotating across 7 days and understand the need to work weekends and Bank Holidays. 

*Should we receive a large volume of quality candidates, we reserve the right to close the application end date, sooner than advertised*

We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. Due to the nature of our work, applicants will be subject to DBS screening before appointment. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.

For more information and to apply, click here.

Contact Centre Advisor - Zero Hours

Location: Eastbourne, East Sussex

Application Closing Date: 17/06/2021

This is a fast paced position, where you will need to use all the skills we have trained you on, to handle the calls with the professionalism they require.

To be successful in the role of Contact Centre Advisor you will have experience:

• in a care or customer service environment
• working with Microsoft applications and be fully IT Literate 
• on the telephone and be confident to provide reassurance and an empathetic service to all our customers

You will work with us as a Contact Centre Advisor on a casual, zero hours basis, providing support when we need it most and when you are available.

If you feel you can put your great listening ability and passion to help others to good use, apply for this call centre job today. Full training and support will be provided. 

We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.

For more information and to apply, click here.

Key Account Manager

Location: Regional

Application Closing Date: 18/06/2021

As a Key Account Manager your role within the Business Development team, will champion retention and growth with Doro customers (UK telehealth, telecare and local authorities). You'll be a product and service expert and will be able to bring the best solutions to our customers according to their requirements. 

To be successful within this Key Account Manager role you will

• Be tech focussed with a passion for innovative products
• Have proven experience working in an account manager position
• Be able to show customers how our products work, using excellent communication skills 
• Have strong geographical and territory knowledge and be able to plan accurately
• Have knowlege of using sales software, CRM's and Microsoft Office and Teams

Knowledge of housing associations, social care, telecare would be advantageous for this role, however being able to build partnerhips with clients is a key requirement. Previous experience of the Tendering process with be hugely beneficial. 

We are looking to hire a number Key Account Managers. This will be a home based role and we are open to applicants from across the South, Midlands and North of UK.  

*Should we receive a large volume of quality candidates, we reserve the right to close the application date, sooner than advertised*

We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. Due to the nature of our work, applicants will be subject to DBS screening before appointment. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.

For more information and to apply, click here.

Mobile Responder - Nights / Weekend

Location: Carlisle / Eden, Cumbria

Application Closing Date: 21/06/2021

Our Emergency Mobile Response service enables people to remain independent for longer, with their families in their own homes.

We are currently recruiting a new team member to join an already established Responder service in the Carlisle and Eden areas to assist in helping vulnerable people in their own communities.

As an Out of Hours Mobile Responder you will be based at home and respond to calls from our clients.  When an alarm call is received in our Emergency Response Centre you will be contacted and go to assist the client or get assistance from the emergency services if additional help is required.

You will be required to act immediately to response alarm calls and attend promptly, assessing the care and support needs of people at risk and providing or facilitating appropriate support.  You may be required to administer first aid and assist the client in their immediate needs. 

To be successful in the role you will ideally have previous experience working with the elderly / vulnerable or in a care or customer sensitive environment. You will have a good geographical knowledge of the area, and an awareness of the local services for older people.  

You will need a full UK driving licence and access to an appropriately insured and taxed vehicle for business use.

This role is offered on a contracted shift basis covering nights and weekends consisting of 12-hour on-call shifts. Shifts are guaranteed and a retainer rate paid. Full details of pay rates will be supplied on application.

We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. Due to the nature of our work, applicants will be subject to DBS screening before appointment. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.

For more information and to apply, click here.

Telecare Services Advisor - Full time

Location: West Malling

Application Closing Date: 18/06/2021

This is a fast paced position, where you will need to use all the skills we have trained you on, to handle the calls with the professionalism they require. Our customers who call the telecare centre need to recieve a high standard of customer care to support them on a range of queries. 

To be successful in the role of Telecare Services Advisor you will have experience:

• In a care or customer service environment
• Working with Microsoft applications and be fully IT Literate to be able to carry out administrative tasks
• On the telephone and be confident to provide reassurance and an empathetic service to all our customers

We have set procedures and policies we must work within to protect and support our customers, which you will need to work to everyday. 

This is a Full time permanent position and you will need to be willing to work shifts over a 2 week rota, rotating across 7 days and understand the need to work weekends and Bank Holidays. 36 hours a week with a set shift of 14:00 to 22:30 

We offer all the benefits you would expect; a competitive salary, pension, and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. Due to the nature of our work, applicants will be subject to DBS screening before appointment. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on 01323 644422.

For more information and to apply, click here.