Safe Working Environments
The following guidance is designed to help TEC employees work safely in their working environments and in the sector.
Physical and mental wellbeing of staff are vitally important and it has been challenging to maintain staff levels.
By putting the correct safety measures in place, services can continue to operate safely, providing the valuable support that service users need.
This practical guidance will help with reducing concerns that staff may have in returning to the workplace and for the continuation of a high quality service in TEC.
Government Guidance
The following links have been provided, to guide organisations to the current Government guidance on working safely.
Guidance for England
Working Safely in Offices and Contact Centres Working Safely in Other People’s Homes
Guidance for Scotland
Guidance for Wales
Guidance for Northern Ireland
Specialised Group Living,
Installing and Maintenance
of TEC
During the Covid-19 pandemic, we've seen a reluctance by some housing providers, commissioners and service providers, to allow engineers to enter properties to carry out work on TEC systems. Understandable, with the virus spreading rapidly and indeed with a second wave hitting the country.
Download here
Home Working for
Call Handlers During the COVID-19 Crisis
For most of 2020, the COVID-19 virus has proven to pose a health threat to TEC monitoring service staff, and the people they come into contact with. This Guide, which forms part of a series of documents for Safe Working Environments, aims to provide additional advice to help manage the risk.
Download here
Business Continuity Planning Best Practice Examples & Lessons Learnt from Covid-19
Many organisations will have a Business Continuity Plan (BCP) in place and we have seen that this has been of vital importance during Covid-19. However, it is vital that these are reviewed and updated to ensure they remain relevant and have evolved as a result of lessons we have learnt during the pandemic.
Download here
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