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Technology Enabled Care Advisory Services

 

 

 

Are you a commissioner needing to understand how to create a proactive outcomes-based TEC service?

Are you struggling to organise your data to support with decision-making?

The TSA offers a high quality advisory and consultancy service supported by a pool of sector experts with deep experience in technology enabled care provision in both local authority and private service.

DISCOVERY STAGE

DESIGN AND DEVELOP

IMPLEMENT AND EMBED

Our objective is to help you improve the delivery of technology enabled care services, from focused strategy and business growth workshops, to bespoke advisory support across a range of topics, including full scale service redesign. We start with initial scoping discussions to better understand your problem areas. We move on to create a bespoke proposal aligned to your requirements, and identify how we can work in partnership with you to deliver your goals.

All recommendations are done hand-in-hand with your strategic and operational aims.

All our support is tailored specifically to your organisation to deliver the agreed outcomes but also to develop your resources, teams and service delivery as part of continuous improvement.

Service Reviews

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TEC service healthcheck – review of your service delivery model, alignment with commissioning strategy, gap analysis with best practice, provision of quick wins and development recommendations


Service Redesign

care worker and service user

Bespoke support with the development of new offers – mobile response models, proactive outbound calling, creation of hospital discharge/admission avoidance , redesign of referral process


Business Growth

wheelchair user with vr googles

Strategy and marketing support – helping to develop marketing plans to deliver growth. Business growth workshop to understand target audience, key messaging, marketing


Procurement Support

doctor with a smartwatch

Exploring new business processes to facilitate growth and enable organisations to respond more successfully to opportunities


 

“We knew there was potential to grow SupportLine, and also our Lifting Service, but we wanted advice on how to do this so it fitted with our overall business growth strategy for Supported Housing. TSA conducted a business growth workshop with key stakeholders within the business. This helped us to map out our competitors, analyse our target markets and pinpoint the unique selling points of our two telecare services. We identified the best messages and marketing channels to reach key audience groups and TSA gave us the building blocks to create a marketing delivery plan. We’re now in a strong position to grow SupportLine and the Lifting Service and the team is keen to get cracking on marketing activity.”

Louise Mattinson, Executive Director of Customers and Communities, Community Gateway Association

Call the TSA office who will put you in touch with the right adviser for your needs 01625 520 320 or admin@tsa-voice.org.uk



 


For service providers

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For suppliers and SMEs

TEC solutions providers and TSA expertise TEC

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Advisory Services

TSA provides bespoke advisory services for both

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