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Job title: Control Room Manager
Salary: £42,656 to £51,690 inclusive of London Weighting
Hours: 36
Location: London Borough of Wandsworth
A new 24-hour joint control room is to be established to provide a range of services to the residents of the boroughs of Wandsworth and Richmond upon Thames. These services include the provision and monitoring of alarms to elderly and vulnerable residents, the management and maintenance off CCTV and all out of hours emergency services covering the two boroughs.
As the manager of a dedicated team you will:
You will need experience in working in a similar facility preferably in a supervisory capacity. Knowledge of (community alarm systems) assistive technology within the community and housing settings and experience of working with the elderly and the vulnerable would be desirable. You must be able to demonstrate the ability to deal with emergency situations calmly and efficiently.
This is a unique opportunity to be part of a team who work together in a ground-breaking shared staffing structure across both boroughs.
Should you require any further information please email Maria.Gillies@RichmondandWandsworth.gov.uk or contact recruitment@richmondandwandsworth.gov.uk
Please apply on-line at jobs.richmondandwandsworth.gov.uk
Closing date: 15th December 2019
Interview date: Wednesday 8th January 2020
This post is subject to an Enhanced DBS check.
JOB VACANCY – TECHNICAL MANAGER
LOCATION – LANCASTER (UNIVERSITY) + UK TRAVEL
REMUNERATION – COMPETITIVE
REPORTING TO – UK CEO
Company Overview
Established in the year 2000, in Christchurch, New Zealand; Chiptech is a privately-owned company specialising in the design and manufacture of high-quality telecare products that help people to maintain their health, independence and safety. Chiptech provides an established range of digital telecare systems and mPERS devices and is a market leader in Australasia.
Chiptech has recently expanded and set up a new company in the UK, co-locating at Lancaster University, with the aim of providing their digital solutions into the rapidly evolving market, and to ensure that they are at the forefront of product innovation through research engagement and development.
Position
Chiptech is currently recruiting for a Technical Manager to support customers with their move from analogue to digital products and monitoring services. This role is to provide customer and product support, working closely with the R&D team to test and implement new products. In addition, an understanding of software programming will be of benefit to aid with the development and setup of products within the UK and European market.
The Technical Manager will report to the UK CEO and will be based within the Lancaster University Campus, as well as travelling throughout the UK to support customers and to attend trade and research events.
This role is an exciting broad technical position which will grow as the company expands in the UK. We are looking for a positive individual who can communicate at many levels, and who has a passion for providing product solutions for the elderly, vulnerable, and special needs customers we care for in the community.
As a Technical Manager, you will:
Required Experience
Ideal Experience
Person Profile
Please send your CV and cover letter directly to Chiptech CEO, David Hammond - david@chiptech.uk
Safe & Connected Response Officer
The Safe & Connected Service provide high quality effective social alarm response to elderly, disabled and otherwise vulnerable customers in the community providing routine and emergency support on a 24/7 365 days a year, ensuring they deliver a service that promotes the dignity and wellbeing of all our customers.
We are currently seeking experienced Safe & Connected Response officers who will play a dual role in monitoring and receiving calls and also responding to calls in the community. Officers will. contribute towards the development of a culture within the service which is customer focused, committed to securing best value and to provide high standard services and the promotion of the Council’s core values including health and safety
The Purpose of the role -
To receive calls from customers who have triggered their alarm responding to all alerts in a helpful, calm and sympathetic manner.
To assess and identify the nature and reason for the call. To initiate appropriate action e.g. dispatching a response officer to the home address, calling emergency services, alerting key-holder
When requested to visit customers who have triggered their alarm providing assistance in emergency situations and in times of crisis.
To ensure customers are assisted in maintaining as independent a lifestyle as possible.
To contribute towards the development of a culture within the service which is customer focused, committed to securing best value and to provide high standard services and the promotion of the Council’s core values including health and safety
Closing date: 15th December 2019
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
Anyone interesting in applying, please visit Enfield Council Job vacancies website by clicking on the following link:
https://new.enfield.gov.uk/services/jobs-and-careers