A major milestone in Technology Enabled Care and integrated response systems

0​7 August 2026

I​ris-iot Solutions Ltd, are pleased to announce that Genus Care has officially passed the Enovation | brand of Legrand Care UMO Factory Acceptance Test (FAT) for XML integration.

I​n modern elderly care, technology must speak the same language as the systems that respond to it. This successful integration represents a significant step forward in connected care infrastructure and interoperability.

W​hat this means for response centres, care organisations and clients:

Richer Data & Better-Equipped Call Centres: XML integration significantly increases the depth and volume of alert telemetry Genus can transmit directly to the UMO platform. Response teams receive enhanced contextual data instantly, equipping operators to triage alert calls with greater speed, accuracy, and confidence.

A World’s First in Connected Care: Alongside advanced telemetry integration, Genus Care has introduced Video Calls using the UMO platform. This industry-first milestone enables operators to establish visual contact with service users direct

Bridging technology with compassionate care
As the demand for remote and proactive elderly care grows, care providers face the dual challenge of managing operational strain while maintaining human contact.

By combining intuitive end-user hardware with seamless protocol integration, we ensure that care technology supports clinicians and carers rather than overwhelming them. Visual communication reduces unnecessary physical dispatches, eases anxiety for independent living clients, and ensures rapid reassurance when it is needed most.

Seamless integration is not just a technical feature - it is the foundation for safer, more dignified aging in place.

Learn more about how Genus Care integrates into your existing care infrastructure.

Visit https://new.iris-iot.com/genus-care/