The impact of digital technologies on service delivery across the housing and social care sector

1​2 December 2023

As we progress into the 21st century, the fusion of technology and care services is unmistakably transforming the conventional models across housing and social care. Gone are the days when a carer's most advanced tool was a notepad and pen.

Today, digitalisation presents endless opportunities for the sector, ensuring efficient service delivery and enhanced quality of life for those we serve. The industry is undergoing a metamorphosis, and at its heart is a shift towards digital technologies that prioritise the needs of all vulnerable individuals.

But what are the concrete effects of this integration? Let's investigate the influence of digital technologies on service provision in the housing and social care sector.

Personalisation is key

Digitalisation enables care providers to develop personalised care plans with precision. Traditional methods often followed a 'one-size-fits-all' approach. In contrast, today's digital solutions, like the solution Everon offers, are tailored to suit individual needs and circumstances. Whether it is a care home, assisted living scheme, or home care, digital solutions can be easily tailored to suit multiple requirements.

The result? A system that celebrates independence and removal of barriers.

Efficiency and productivity amplified

Incorporating digital solutions equates to increased efficiency, quicker response times, reduced administration tasks, and a streamlined communication process. The hours once spent on paperwork can now be invested directly where it is needed most, ensuring more person-centred interactions and holistic support. With the complex network of sensors and wireless connectivity, real-time monitoring is effortlessly achieved. For care providers, this translates to proactive rather than reactive support.

Safety and independence in harmony

One might think that with increased digitalisation, the human touch would diminish. On the contrary - the blend of technology and care amplifies the personal connection. How? By ensuring safety through technology, carers can focus on fostering emotional connections and promoting independence where it is needed the most. Imagine a society where vulnerable individuals are equipped with the confidence to live independently, knowing that technology-backed support is just a click away promoting sound peace of mind.

Everon: At the helm of the digital revolution

Since 2007, Everon pioneered digital living solutions in Finland and Sweden. In 2019, we began to deliver our innovative solutions across the UK. From wireless solutions that can be rapidly adjusted to cater to individual needs to comprehensive care solutions across multiple assisted living settings, Everon embodies digital progression in the care sector.

As the housing and social care sector continues to navigate this dynamic landscape, the adoption of digital technologies isn't just beneficial – it is essential. These tools don't replace the human touch; they enhance it, paving the way for a brighter, more connected future for all.

Everon's mission is to deliver innovative digital living solutions which support all vulnerable individuals to live happy, productive, and independent lives.

Book a free demo to see how our solutions can revolutionise your approach to care.