
03 April 2025
T2 Fire & TECS has been awarded a contract to upgrade and maintain the wardencall and door entry systems on eleven of Cornwall Housing’s schemes, including ensuring they will continue to operate reliably once the local communications infrastructure moves from analogue to digital.
The 3 + 2 year Service and Maintenance Contract was awarded under the Northern Housing Consortium’s Technology Enabled Lives (TEL) Framework. The existing systems will be expertly maintained over the length of the contract, and Network Communication Systems’ Universal Digital Composers (UDC) installed to ensure they remain reliable in the digital world. This innovative contract enables Cornwall Housing to upgrade their sites to digital with all equipment and labour costs spread across the term of the contract. It also includes enhanced response times, and being procured via a direct award has reduced the time to contract, enabling Cornwall Housing to realise the operational and financial benefits more quickly.
Mark Statton, Head of Building Safety at Cornwall Housing commented; “We needed to make sure our TECS assets were digital ready and would continue to provide 24/7 reassurance and support. We also had to ensure any solution was compatible with our existing ARC, and would fit with our longer-term technology strategy. Using the TELS Framework made it quicker and simpler to procure, and working with T2 Fire & TECS means we’ll have expertly maintained digitally compatible systems for the same cost as our existing maintenance-only contract, with four hour response included.”
Jon Marshall, Sales Director at T2 Fire & TECS said; “The ongoing transition to a digital communications network continues to affect analogue systems, so we’ve been working with all of our customers to help them find cost-effective solutions that meet their particular needs and enable them to provide services that are fit for the future. T2 Fire & TECS is ranked first for Installations and Maintenance and Repair on the TEL Framework, reflective of our commitment to combining expertise, quality and value.”
Drew Frame, Head of Procurement at Consortium Procurement, commented; “The Technology Enabled Lives framework has been informed by the TSA – the industry and advisory body for technology enabled care in the UK – so members can be assured they are using a compliant, efficient, and trusted procurement mechanism, where providers have been rigorously assessed to ensure they are qualified.”
Cornwall Housing continues to work with T2 Fire & TECS as it develops its longer term digital strategy, looking at its options for planning technology replacements across the whole organisation to ensure future proof solutions are in place.
About T2 Fire & TECS
T2 takes the stress out of installing and maintaining TECS, Warden Call and fire systems, with independent, manufacturer-agnostic advice based on decades of experience. We’re approved by all major TECS suppliers, providing qualified, unbiased, no pressure recommendations to keep your residents safe, now and for years to come. Whether you’re looking for advice on reducing service and maintenance costs without compromising quality, balancing your budget with funding the future, or the digital switch, we can help you make informed choices. We’re specialists in what we do, but experts about all of your TECS options.
About Cornwall Housing
On behalf of Cornwall Council, Cornwall Housing manage and maintain approximately 10,200 Council homes. They look after approximately 400 leasehold homes on behalf of the Council and manage garages, shops and land in neighbourhoods with Council housing. Additionally, they have their our own homes that they built for social rent in Cornwall. As a company they are owned by the Council. Any profits are invested in improving housing in the Cornwall district.
About Consortium Procurement
The Northern Housing Consortium is a not-for-profit membership organisation whose members own or manage 9 out of 10 socially rented homes in the North. The NHC’s events and procurement services extend beyond the North, to over 400 members nationally. Its not-for-profit membership body Consortium Procurement (CP) has over 400 members across the whole of the UK and has provided public sector bodies with a compliant and trusted procurement route for over 30 years, collectively saving their members around £10m each year. Its PCR2015 compliant TEL Framework is the largest available for the procurement of Technology Enabled Systems installation and maintenance.