Charnwood Borough Council

Charnwood Lifeline is an emergency response service which provides 24-hour support to vulnerable or elderly residents or anyone who would like that extra reassurance or assistance in case of an emergency. Our mission is to provide an excellent customer focused service, providing support which enables our clients to remain in their properties and lead an active independent life. We provide direction, guidance and assistance to the sheltered housing service. This is achieved by providing and monitoring a 24/7 alarm based service. Finally the team provide an out of hour repair reporting service for Charnwood Borough Council.