Essential Webinar: Preparing for Changes to 2G Mobile Telecare Networks

Overview
Virgin Media O2 (VMO2) has announced the withdrawal of global inbound roaming services on its 2G/3G networks from 1st October 2025. Read more here.

TSA is actively working with VMO2 to delay or reconsider this decision. However, we must also prepare for the possibility that the changes will go ahead as planned. To support TEC service providers and commissioners, TSA has been collaborating closely with key industry stakeholders to develop clear guidance and mitigation strategies.

While 4G Telecare devices may experience minimal impacts, the most significant challenge will be for 2G-only Telecare devices. Available networks will be reduced to BTEE or Vodafone, which could have a considerable effect on service resilience across the UK.

This webinar is a critical opportunity to:

• Gain access to the latest guidance and expert insights.
• Understand the immediate actions needed to minimise risks and ensure service continuity.

We strongly recommend that all TEC service providers and commissioners attend to remain fully informed and prepared. If you are unable to join, the webinar recording and presentation materials will be made available on the TSA website after the session.

Webinar Details

• Date: Tuesday 14 January 2025
• Time: 10:00 – 11:30
• Book Now: https://attendee.gotowebinar.com/register/1105515405280919903

For urgent queries, please contact allip@tsa-voice.org.uk to speak directly with a member of our team.