Interoperability Matrix
Purpose of the Interoperability Matrix
Driving interoperability across the TEC sector is a priority for TSA and is essential if we want to achieve truly integrated services whilst promoting choice for citizens within our communities.
The Interoperability Matrix has been developed and published by TSA with the considerable support of TSA members that form the interoperability working group, TEC equipment suppliers, providers of monitoring services and ARC software suppliers.
The matrix is designed to be used by TEC commissioners/ Decision Makers when understanding what digital TEC options are available that have either customer-verified connectivity or are in the process of testing. This information is provided to both reassure budget holders but also encourage TEC suppliers to work together to create more and more interoperability.
While the matrix does not completely replace the need for purchasers of TEC equipment to go through their own verification process, it provides a centralised and regularly updated resource to assist, coordinated by TSA.
How to use the Interoperability Matrix
The information displayed within the matrix is broken down to show:
- the different types of digital TEC devices: Dispersed, GPS, Scheme & IP Converters
- to which Alarm Receiving Centre (ARC) platforms in the UK that the equipment supplier states is interoperable with their device
- the method of digital communication, usually SCAIP/TS50134-9 or NOW IP/BS8521-2, there are other communication methods listed which are not published protocols, but which are in use today.
- a tick box* for when the ARC software provider has also confirmed interoperability through their own testing or partner programme process, under test conditions.
- a tick box* for when a monitoring centre has confirmed that at least 10 alarm devices are being successfully monitored, confirming real-world deployment. If ticked, the device-ARC combination is highlighted in green.
Download the Interoperability Matrix here
*On certain browsers, the tick box may be displayed as 'true' if ticked and 'false' if not ticked
Updating the Interoperability Matrix
TSA will be updating the matrix at least on a quarterly basis. We ask that if you are aware of a new integration going through a testing phase or that has gone live, to please contact TSA via allIP@tsa-voice.org.uk so that the relevant due diligence can be carried out ahead of updating each quarterly version of the matrix.
Roadmap for next steps
A procedure will be published to advise equipment suppliers on how to add their devices to the Interoperability Matrix. This procedure will also define the verification process used by TSA to confirm the status of tests and real-world use of devices with monitoring centres.
TSA will gather interoperability issues from the sector that highlight the need for publishing further clarification information alongside the existing open standards for digital alarm communication.
TSA will set up a process to feed back these issues to the relevant standards committees for the digital protocols, with the intention of incorporating the clarification within the published standards.
TSA will investigate the need for future guidance for the interoperability of Proactive and Preventative devices to ARCs.
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