Standards For Resilience of Services & Systems

Sector Risk and Innovation Group (SRIG) Lead - David Hammond, CEO, Chiptech

Innovation and Challenge Group (ICG) Members

Purpose (Objective)

• The project will be set into 5 parts which cover the provision of TEC systems, defined as: - System (end to end resilience requirements), - Product (DAU, Housing, IOT, Telecare), - Comms Method (Cellular, WIFI, Ethernet, Hybrid), - Middleware (Bridge’s, SIP Trunks), and -Monitoring Platforms (Platforms, Remote Call Handling, New Critical and Low Priority Alert management)
• To risk assess the resilience of TEC systems, data and technology sub-systems, along with how they impact services.
• Where systems are found to not be appropriate for their intended purpose or where supporting information is not adequate, then guidance on digital resilience and seamless operation will be revisited.
• Following this, requirements for training and standards will be identified along with relevant measurables which will later be considered for inclusion in QSF Standards.