Caoilionn Hurley

Caoilionn joined Co-op Legal Services as Finance Director in 2014 She is now Managing Director and sits on the Co-op Group Operating Board. More recently Caoilionn was appointed as Managing Director of Legal and Life Services. Caoilionn retains direct leadership of Legal Services and will also focus on the growth ambitions across our Life Services pillar, leveraging our digital footprint, new and cross category opportunities.

Owned by millions of UK consumers, the Co-op operates over 2,500 food stores, over 700 funeral homes and provides products to over 5,000 other stores. Following a complete restructure of the then loss-making legal business in 2014, and a reset of the legal services strategy in 2015, Co-op Legal Services is now a market leader in estate planning and estate administration. The firm also provides services across family law, serious injury and clinical negligence. Co-op Legal Services is enjoying tremendous revenue and profit growth and returns a strong EBIT margin in the sector. Caoilionn has led the firm’s transformation to become a digital law firm and continues to drive technological innovation through the business. Relentless innovation for better customer, colleague and commercial outcomes is at the heart of the culture of Co-op Legal Services. As a member cooperative and community-centred organisation, the profits generated by Co-op Legal Services are channelled into Co-op’s Vision of co-operating for a fairer world.

Before joining Co-op Legal Services, Caoilionn held Chief Executive, Commercial Director, Finance Director and other senior roles in a range of sectors, including legal, events, shipping, technology and property. She holds a law degree, a postgraduate in business and a professional accounting qualification. In her personal time, Caoilionn enjoys creative hobbies and sporting interests.