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Jane Turner-Bragg previously worked as Head of Service – Older People for Bromford Housing Group. Now she is one of TSA’s Quality Standards Framework (QSF) auditors. Here she gives the auditor's view and you may be pleasantly surprised... QSF. So What? This is the best question any leader
New technology and transformational change are constant in the health and social care sector and to be successful, leaders need to enact compassion in all their interactions, says occupational psychologist Dr Amanda Super, to make way for a more productive organisational culture. As an
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